AMC clients jump the queue — on-site support scheduled with a clear response commitment, not 'we'll see'.
Hardware Support & AMC for Companies
When a workstation dies, you lose a workday. We make sure you don't.
Computer hardware support and Annual Maintenance Contracts for companies in Qatar — priority response, preventive care on a fixed calendar, and one predictable monthly cost for your whole fleet.
The AMC Difference
Downtime is the most expensive thing a company buys by accident.
Preventive maintenance on a fixed calendar: cleaning, updates, health checks — before things break.
Predictable hardware care instead of surprise repair bills. Budget once, covered all year.
Every device documented: specs, warranty, history, and upgrade timeline — your fleet, on one page.
What We Handle
Everything between unboxing and retirement.
Fleet setup & deployment
New PCs, laptops, and workstations arriving? We image, configure, and deploy them desk-ready — users sit down and work.
Repairs & troubleshooting
Startup failures, blue screens, dying disks, misbehaving printers — diagnosed properly and fixed with clear communication.
Performance upgrades
RAM and SSD upgrades that make three-year-old machines feel new — at a fraction of replacement cost.
Preventive maintenance
Scheduled cleaning, thermal checks, disk health monitoring, and updates — the boring work that prevents expensive emergencies.
Procurement guidance
Buying new hardware? We spec machines for the actual job, so you stop overpaying for the wrong computers.
End-of-life planning
Honest advice on when to upgrade and when to replace — with secure data handling when devices retire.
Annual Maintenance Contracts
Pick the level of calm your business needs.
Essential Care
For small offices getting organized
- Remote helpdesk during business hours
- Two scheduled maintenance visits per year
- Annual hardware health report with upgrade advice
- Discounted on-site labor rates
Business Care
For teams that can't afford to wait
- Everything in Essential Care
- Priority on-site response — next business day
- Quarterly preventive maintenance visits
- Full asset registry and lifecycle tracking
- Unlimited remote support
Priority Care
For operations that can't stop
- Everything in Business Care
- Same-day response target
- Standby spare devices to keep staff working
- Dedicated support contact
- Annual budget and refresh planning report
Every AMC is sized to your device count and site — and every one starts with a free hardware audit. If a contract wouldn't save you money, we'll say so.
On-site Across Qatar
Real engineers at your office — not a ticket number.
Offices, showrooms, clinics, and schools across Qatar rely on the same machines every day. When one of them misbehaves, you get a person who knows your fleet — because we documented it, we maintain it, and we have been inside every one of those machines.
How an AMC Starts
From free audit to a fleet you never worry about.
Free Audit
We visit your site and document every device: age, condition, warranty, and risk. You get the picture most companies never have.
Proposal
A clear AMC proposal sized to your fleet — device count, visit schedule, response terms, and one fixed cost.
Onboarding
Every machine tagged, documented, and brought to a healthy baseline. Outstanding issues fixed in the first month.
Care Calendar
Preventive visits happen on schedule without you chasing anyone. Issues between visits? One call or message.
Annual Review
Yearly report: what was fixed, what's aging, what to budget next year. No surprises, ever.
FAQ
What companies ask before signing an AMC.
What exactly does an AMC cover?
Scheduled preventive maintenance, priority repair response, diagnostics, and support for the computers, printers, and peripherals listed in your contract. Replacement parts are quoted transparently at cost when needed — labor is covered.
How fast do you respond when something breaks?
That depends on your plan — Business Care targets next-business-day on-site response, Priority Care targets same-day. Remote support usually starts within the hour for contract clients.
We have a mix of brands and ages. Is that a problem?
Not at all — mixed fleets are normal. The free audit documents everything regardless of brand, and the contract covers the fleet you actually have, not the one a vendor wishes you had.
How many devices do we need for an AMC to make sense?
Contracts typically start from around five devices, but the honest answer comes from the audit: if an AMC wouldn't save you money, we'll tell you and offer per-visit support instead.
Can we start small and expand later?
Yes — most clients start with Essential or Business Care for their critical machines and add devices or upgrade tiers as the value proves itself. The contract grows with you.
Free Hardware Audit